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I had been saddened to hear about Mercedes departure given how much I liked her service. But I'm very pleased to say I was equally impressed with Jackie. She was all around terrific and I will certainly book with her again. I find myself sorry that we're moving away from the area in a few months!
I was also impressed with the front desk manager whose name I didn't catch. She, too, was very kind and appropriately helpful. They made a good team last night! Please pass on my thanks to them both for being so good at what they do. :)
Anyway, thought you should know since you've been very kind in listening to my feedback this past year.
Hope this finds you well and looking forward to the upcoming holidays.